Last Updated: 25-Aug-2025

At Engine Oilz, we aim to deliver your order quickly and securely. This Shipping & Delivery Policy explains our processing times, delivery options, and related terms.

Order Processing

• All orders are processed within 3–5 business days after payment is received.
• Orders placed on weekends or public holidays will be processed the next business day.
• If there are delays due to high demand or stock issues, we will notify you by email.

Shipping Options & Costs

We offer the following shipping methods:

• Standard Delivery: Estimated delivery within 3–5 business days.
• Express Delivery: Estimated delivery within 2–3 business days. (Charges Applied 5.99£)
• Free Shipping: Available for orders above 50£.

Shipping costs are calculated at checkout based on your location and chosen method.

Delivery Areas

• We currently ship to UK.
• Some items may have shipping restrictions due to size, weight, or regulations.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking details so you can monitor your delivery in real-time.

Delivery Times

Estimated delivery times are provided at checkout. Please note:

• Delays may occur due to weather, customs, courier issues, or unforeseen events.
• We are not responsible for delays outside our control, but we will assist you in tracking your order.

Failed Delivery / Wrong Address

• Please ensure your shipping address is accurate and complete.
• If delivery fails due to an incorrect or incomplete address, re-delivery costs may apply.
• Unclaimed parcels returned to us can be re-shipped at the buyer’s expense.

Damaged or Missing Items

If your order arrives damaged, missing, or incorrect:

1. Contact us within 07 days of receiving your order.
2. Provide photos of the damaged/incorrect item(s).
3. We will arrange a replacement or refund according to our [Refund & Return Policy].

International Shipping (if applicable)

• Customs duties, taxes, or import fees may apply and are the responsibility of the buyer.
• Delivery times may vary depending on customs clearance in the destination country.